About Us

We are an Australian Phone Company www.australianphone.com.au registered and located in Victoria, Australia (ABN 93 635 635 102, ACN 635 635 102). We provide geo-redundant VoIP services to Australian Businesses and Residential customers offering Business Grade Cloud PBX solution, SIP Trunking terminations, competitive Australian Residential VoIP services, and international VoIP calls. Both Australian and international DID numbers can be linked to Cloud PBX or SIP trunks, and failover forwarding is supported in case trunks get unregistered.

           We work with full fulfilment of Australian Standards; our customers are protected under Telecommunication Consumers Protection (TCP) Code C628:2019. Compliment with code is yearly confirmed by the independent CommCom compliance monitoring body. Please refer to CommCom to find more details.

           Australian Phone Company is an active member of the Australian Telecommunication Industry Ombudsmen scheme that provides additional protection for our customers.

 Our VoIP soft switch, billing system, business Cloud PBX servers reside across five independent data centres: Melbourne NEXTDC, Melbourne EQUINIX ME1, Sydney EQUINIX SY4, Brisbane EQUINIX BR1 and Amazon AWS in Singapore under constant 24/7 support and redundancy for unlikely case one of the datacenters failed.

Service status/availability history may be checked from here: https://status.australianphone.com.au/

Take a virtual tour in data centre Melbourne NEXTDC:

Take a virtual tour in data centre Melbourne EQUINIX ME1 :

 If you have any suggestions or questions - please don't hesitate to contact us.