Remote Hands Support, 30 Minutes

• Service: 30 Minutes for Remote Support - Complex PBX Setup with SIP Trunking, Multiple Extensions, Ring Groups/Call Queue, Complex Rules setup

• Supported Platforms:

Asterisk family (FreePBX, Elastix)

3CX PBX (Any instances: Local Windows/Debian, Google Cloud, AWS)

Kazoo 2600hz

Different models of VoIP phones, ATA

• Performed Tasks:

System remote installation, initial configuration, initial tuning

SIP Trunk Initial Setup, Inbound/Outbound Rules settings

Extensions, Dial Plan Configurations, IVR, Ring Group, Routing Rules Settings

Call flow, performance troubleshooting (Cannot make or receive calls, low quality, silent calls, etc..)

• We cannot touch:
  

Your network elements: Switches, Routers, Firewalls, Modems, etc..

Your PC environment: Operational System, DNS, DHCP, Partitions settings